If you’re feeling sick, call first before seeking medical care.

We want all our students, faculty, staff and patients to remain well. Continue to practice preventive care, such as regular hand-washing and disinfect commonly touched surfaces. For additional information, please reference the About Coronavirus page.

How Do I Get Tested for COVID-19?

If you’re feeling sick, call first before seeking medical care.

WVU Medicine is working to expand COVID-19 testing access through our internal lab and by partnering with external diagnostic and testing companies. Call the DHHR hotline toll-free at 1-800-887-4304 with questions and concerns regarding COVID-19 testing.

Visit the CDC for the latest testing information, as well as an online coronavirus self-checker

I have questions. What do I Do?

Call the West Virginia Department of Health Human Resources (DHHR) hotline at 1-800-887-4304.

I have symptoms. What do I do?

In the Morgantown area, contact your physician or call WVU Medicine’s line at 304-598-6000 (Option 4).

Elsewhere, contact your physician, your local county health department or the WV DHHR hotline at 1-800-887-4304.

What will I be asked when I call?

  • Do you have a fever of 100.4 degrees or higher?
  • Do you have symptoms including cough and shortness of breath?
  • Have you been around someone with COVID-19 or to an area of concern?
  • You may be asked if you can self-quarantine.

Who should students contact?

Students on the Morgantown campus with health questions or concerns should contact WVU Medicine Student Health at 304-285-7200. Student Health/UC Evansdale will be closed all Saturdays now through Aug. 8. Students on partner campuses should contact the Student Health Clinic, the local health department or the WV DHHR hotline at 1-800-887-4304.

If you have a specific question regarding general University procedures moving forward, please direct it to coronavirus@mail.wvu.edu.

Who should faculty and staff contact?

WVU Faculty and staff on the Morgantown campus should reach out to their primary healthcare provider or call WVU Medicine’s line at 304-598-6000 (Option 4). Those on partner campuses should contact their local health department, hospital or healthcare provider, or the WV DHHR hotline at 1-800-887-4304.

If you have a specific question regarding general University procedures moving forward, please direct it to coronavirus@mail.wvu.edu.

Who should healthcare providers contact? 

West Virginia Department of Health and Human Resources (DHHR) has established an information hotline to address public and medical provider questions and concerns regarding Coronavirus Disease 2019 (COVID-19).

The hotline is being provided through a long-standing emergency preparedness partnership between DHHR’s Bureau for Public Health and the West Virginia Poison Center.  Operators are available 24/7, toll-free at 1-800-887-4304 to provide accurate information about COVID-19, the risk to the public, and the state’s response. 

Resources for medical providers are also posted on the WV DHHR's Bureau for Medical Services website

Who should Morgantown residents contact? 

If you’re feeling sick, call first before seeking medical care.

Who should residents in other areas of the state contact? 

If you’re feeling sick, call first before seeking medical care.

Resources