The West Virginia Department of Health and Human Resources (DHHR) announced on Mon., March 9, 2020, the creation of an information hotline to address public and medical provider questions and concerns regarding Coronavirus Disease 2019 (COVID-19). The hotline is being provided through a long-standing emergency preparedness partnership between DHHR’s Bureau for Public Health and the West Virginia Poison Center.
Operators are available 24/7, toll-free at 1-800-887-4304 to provide accurate information about COVID-19, the risk to the public, and the state’s response.
DHHR announced on Sat., March 7 that testing for COVID-19 can now be performed in-state by DHHR’s Bureau for Public Health’s lab. Prior to this point, West Virginia submitted tests of individuals who were considered at significant risk of having COVID-19 to the Centers for Disease Control and Prevention (CDC) for testing.
There are currently no confirmed cases of COVID-19 in West Virginia. As of March 9, 2020, West Virginia has tested five residents for COVID-19 with two results negative and three pending.
If an individual develops symptoms of COVID-19 including fever, cough, or shortness of breath, and has significant reason to believe they were exposed to COVID-19 in the two weeks before illness onset (typically a history of travel from or living in a geographic area with widespread community transmission or contact with a known or suspected case), the individual should call their health care provider, emergency room, or local health department before seeking care. Contacting the medical provider in advance will make sure that individuals can get the care they need without putting others at risk.
For more information, check our Who to Contact page.