We want all our students, faculty, staff and patients to remain well. Continue practicing preventive care, such as regular hand-washing and disinfecting commonly touched surfaces. For additional information, please reference the About Coronavirus page.
Who Do I Contact?
If you’re feeling sick, call first before seeking medical care.
- WVU Faculty and staff should reach out to their primary healthcare provider or call WVU Medicine’s line at 304-598-6000 (Option 4).
- The West Virginia Department of Health and Human Resources (DHHR) established a hotline to address public and medical provider questions and concerns regarding Coronavirus Disease 2019 (COVID-19). Operators are available 24/7, toll-free at 1-800-887-4304 to provide accurate information about COVID-19, the risk to the public, and the state’s response.
- To contact the Monongalia County Health Department, call 304-598-5100.
- Additional resources are also available through the West Virginia Department of Health and Human Resources.
- Visit the CDC for the latest testing information, as well as an online coronavirus self-checker.
- If you have a specific question regarding general University procedures moving forward, please direct it to email@example.com.
Self-quarantine guidelines are as follows:
- Remain at home. Do not attend any gatherings and avoid public places until 14 days after leaving a hotspot or coming in contact with a symptomatic individual.
- Contact your healthcare provider – If you develop COVID-19 symptoms, have been exposed to a COVID-19 patient or recently have traveled to a high-risk area (domestic or internationally), contact your primary healthcare provider or call WVU Medicine at 304-598-6000 (option 4).
- Stay home except to get medical care – You should restrict activities outside your home, except for getting medical care. Do not go to work, school or public areas. Avoid using public transportation, ride-sharing services or taxis.
- Separate yourself from other people and animals in your home:
- People – As much as possible, you should stay in a specific room and away from other people in your home. You also should use a separate bathroom, if available.
- Animals – You should restrict contact with pets and other animals while you are sick with COVID-19, just like you would around other people. Although there have not been reports of pets or other animals becoming sick with COVID-19, it still is recommended that people with COVID-19 limit contact with animals until more information is known about the virus.
- Call ahead before visiting your doctor – If you have a medical appointment, call the healthcare provider and tell them you have or may have COVID-19. This will help the healthcare provider’s office take steps to keep others from getting infected or exposed.
- Wear a facemask – You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) or pets and before you enter a healthcare provider’s office. If you are unable to wear a facemask (e.g., because it causes trouble breathing), then people who live in your residence should not stay in the same room with you or they should wear a facemask if they enter your room.
- Cover your coughs and sneezes – Throw used tissues in a lined trash can. Immediately wash your hands with soap and water for at least 20 seconds or clean your hands with an alcohol-based hand sanitizer that contains 60 to 95% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry.
- Clean your hands often – Wash your hands often with soap and water for at least 20 seconds or clean your hands with an alcohol-based hand sanitizer that contains 60 to 95% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Soap and water should be used preferentially if hands are visibly dirty. Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid sharing personal household items – You should not share dishes, drinking glasses, cups, eating utensils, towels or bedding with other people or pets in your home. After using these items, they should be washed thoroughly with soap and water.
- Clean all “high-touch” surfaces every day – High-touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets and bedside tables. Also, clean any surfaces that may have blood, stool or body fluids on them.
- Monitor your symptoms – Seek prompt medical attention if your illness is worsening. Before seeking care, call your healthcare provider and tell them that you have (or are being evaluated for) COVID-19. If you have a medical emergency and need to call 911, notify the dispatch personnel that you have (or are being evaluated for) COVID-19.
- Discontinuing home isolation – Patients with confirmed COVID-19 should remain under home isolation precautions until the risk of secondary transmission to others is thought to be low. The decision to discontinue home isolation precautions should be made on a case-by-case basis in consultation with healthcare providers and state and local health departments.
Use of Masks
WVU health officials recommend wearing face coverings such as bandanas, scarves or homemade masks while in public spaces. These face coverings may help contain the spread of COVID-19 by reducing droplet spread and reducing face touching. This measure is in addition to maintaining social distancing, frequent hand washing, and other preventive actions.