Coronavirus

General Public

We want all our friends and neighbors to stay well. Scientists, health officials and medical professionals around the world are working at unprecedented speed to help halt the spread of COVID-19.

Continue practicing preventive care, such as regular hand-washing and disinfecting commonly touched surfaces. For additional information, please reference the About Coronavirus page.

WVU Medicine is prepared to provide the most appropriate level of care for our community, state and region. We want to help keep you and your family safe and healthy. 

Play More COVID-19 Q&A from WVU Medicine
More COVID-19 Q&A from WVU Medicine

I have questions. What do I do?

Call the West Virginia Department of Health Human Resources (DHHR) hotline at 1-800-887-4304.

I have symptoms. What do I do?

In the Morgantown area, contact your physician or call WVU Medicine’s line at 304-598-6000 (Option 4).

Elsewhere, contact your physician, your local county department or the WV DHHR hotline at 1-800-887-4304.

What will I be asked when I call?

  • Do you have a fever of 100.4 degrees or higher?
  • Do you have symptoms including cough and shortness of breath?
  • Have you been around someone with COVID-19 or to an area of concern?
  • You may be asked if you can self-quarantine.

Who to Contact?

If you’re feeling sick, call first before seeking medical care.

Safer at Home order replaces Stay at Home order

In light of West Virginia's success at keeping the cumulative rate of positive COVID-19 tests under 3 percent, Gov. Justice has lifted the “Stay At Home” order imposed statewide last month, replacing it on May 4 with a “Safer At Home” order.

Should I wear a mask? 

As COVID-19 is primarily spread through respiratory droplets, WVU will require that all faculty, staff, students and visitors wear masks while on campus.

For the general public, WVU health officials recommend wearing face coverings such as bandanas, scarves or homemade masks while in public spaces. These face coverings may help contain the spread of COVID-19 by reducing droplet spread and reducing face touching. This measure is in addition to maintaining social distancing, frequent hand washing, and other preventive actions.

Resources

Public health officials encourage community members to prepare, not panic, for a health threat. The Centers for Disease Control and Prevention provides a Household Resources guide with tips on getting your household ready for a coronavirus outbreak. 

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